Senior UX Writer

Senior UX WriterWe're looking for a Senior UX Writer to shape clear, empathetic, and effective in-app copy for our client, a leading mobile banking app. You'll help improve customer experience, meet user needs, and support business goals through thoughtful, data-informed writing.ResponsibilitiesDevelop and implement UX copy for new features and user onboarding (Ukrainian and English)Analyze existing functionality and propose improvements through microcopy optimizationGather, analyze, and systematize copy requirements from stakeholders (Product Owners, business analysts, legal team)Build and maintain a unified Tone of Voice and glossary/guidelines for the appPrepare copy specifications for the development teamMonitor the market and track global UX writing best practicesUse analytics tools and conduct research to evaluate copy effectivenessCollaborate cross-functionally with design, engineering, legal, and marketing teamsRequirementsHigher education in philology, journalism, marketing, sociology, communications, or related field3+ years as a UX writer or product copywriter in a product IT company or banking sectorStrong understanding of mobile product development processes and UX/UI designExperience testing hypotheses around product copyExperience with analytics/metrics to evaluate interface copyKnowledge of Agile methodologiesStrong communication and cross-functional collaboration skillsFluent, flawless Ukrainian (business style, grammar)Advanced-level EnglishNice to HaveBanking/fintech experienceBasic understanding of APIs and integrationsExperience launching new products from scratchFigma skillsKey CompetenciesStrategic thinking, results orientation, customer focusData analysis (A/B testing copy)Commercial/product thinkingEffective communication with stakeholdersWe Offer*Flexible working format - remote, office-based or flexibleA competitive salary and good compensation packagePersonalized career growthProfessional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)Active tech communities with regular knowledge sharingEducation reimbursementMemorable anniversary presentsCorporate events and team buildingsOther location-specific benefits*not applicable for freelancers

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