Vivid Ink—the UK\'s leading tattoo chain—is looking for a highly skilled and experienced Shop Manager to join our team. Established in 2011 with our flagship studio in Birmingham city centre, Vivid Ink has since expanded to 13 award-winning studios, each recognized for their artistic excellence and exceptional customer service.

We are currently recruiting for our Moseley location, home to a talented team of 5 artists. Vivid Ink Moseley, located on the vibrant Alcester Road, was the 4th instalment in the Vivid Ink brand, offering a top-tier tattoo and experience.

If you\'re a professional with a passion for managing a dynamic team in a fast-paced creative environment, we\'d love to hear from you

Why Join Vivid Ink?

• Be Part of Our Family: Join our close-knit team and experience a unique, family-like environment.
• Career Growth: As a leader in a rapidly expanding industry, we offer numerous opportunities for personal development and career advancement.
• Competitive Remuneration: Enjoy a salary between £28-£32.5K, plus attractive bonuses.

Your Role and Responsibilities

• Inspire Excellence: Use your leadership skills to motivate and guide your team, setting high standards in customer service.
• Sales Acumen and Effective Communication: Demonstrated proficiency in engaging with potential customers, effectively converting enquiries into confirmed bookings through proactive and persuasive communication.
• Strategic Growth: Contribute to the studio\'s development with your innovative ideas, while also implementing proven strategies for business expansion.
• Communication and Efficiency: Possess excellent communication skills and the ability to thrive under pressure, ensuring efficient studio operation.
• Client and Artist Liaison: Act as the key link between clients and artists, ensuring a memorable tattoo experience and handling any concerns with care.
• Social Media and Marketing: Manage our social media presence, keeping our community engaged with daily updates and showcasing our artists\' latest works, whilst demonstrating creativity with content creation.
• Administration and Inventory: Oversee store administration, financial records, and inventory management.

Who Should Apply?

• Those with a minimum of 3 years in management or leadership roles. (Preferred, but not essential for the right candidate)
• Individuals who are highly recommended and possess strong leadership qualities.
• Self-motivated candidates who are adept at multitasking and can handle the dynamic demands of a busy studio.
• A minimum of 3 years in a sales position (Preferred, but not essential for the right candidate)

We are excited to welcome someone who is ready to take the next big step in their career. If you\'re eager to join an industry leader and make a significant impact, we\'d love to hear from you.

How to Apply

Please submit your CV along with a detailed cover letter explaining why you\'re the ideal candidate for this role. We\'re looking forward to discovering how you can contribute to the continued success of Vivid Ink Moseley.

Job Type: Full-time

Pay: £28,000.00-£32,500.00 per year

Benefits:

• Casual dress
• Company events

Ability to commute/relocate:

• Birmingham B13: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Please identify any skills you feel would benefit this role.
• Please describe your skills and experience that you believe will benefit you in this role.
• Please provide an example where you demonstrated excellent customer service skills
• What is your current understanding of Vivid Ink and the Tattoo Industry in general?

Experience:

• Management: 2 years (preferred)
• Direct sales: 2 years (preferred)

Work Location: In person