Somatologist

Introduction

Position: Somatologist

Department: Spa, Wellness, Beauty, or Aesthetic Services

Employment Type: Full-time

Role Overview:

The Somatologist is responsible for providing professional skin, body, beauty, and wellness treatments to clients in a safe, hygienic, and client-focused environment. The role includes conducting consultations, performing treatments, recommending suitable products and aftercare, maintaining accurate client records, and supporting the overall service standards of the business.

Key Responsibilities

  • Conduct professional client consultations, including skin, body, and lifestyle assessments.
  • Perform a range of approved treatments, including facials, massage, body treatments, manicures, pedicures, waxing, tinting, and other beauty or wellness services within scope of practice.
  • Provide advanced treatments where qualified, such as chemical peels, microneedling, electrotherapy, laser or IPL support, and body contouring treatments.
  • Prepare, clean, and reset treatment rooms before and after each client.
  • Maintain strict hygiene, infection control, health, and safety standards.
  • Recommend appropriate homecare routines, skincare products, and aftercare guidance to clients.
  • Maintain accurate client records, treatment notes, consent forms, and progress updates.
  • Support retail sales by promoting suitable products ethically and professionally.
  • Manage appointments, follow-ups, and client queries where required.
  • Monitor stock levels, report shortages, and assist with product and equipment care.
  • Build strong client relationships and contribute to client retention and satisfaction.
  • Work collaboratively with therapists, medical aesthetic professionals, reception staff, and management.

Minimum Requirements

  • Recognised certification / qualification in Somatology, Beauty Therapy, Aesthetic Science, or a related field.
  • 2 years and more relevant practical training and experience in a spa, salon, wellness centre, aesthetic clinic, or similar environment.
  • Knowledge of skin analysis, facial treatments, body treatments, massage techniques, product use, and treatment planning.
  • Understanding of hygiene standards, infection control, consent procedures, and safe equipment use.
  • Ability to maintain professional client records and confidentiality.
  • Experience with retail product recommendations and client aftercare advice.
  • Computer literacy and basic booking or point-of-sale system experience will be advantageous.

Preferred Qualifications

  • Diploma or Degree in Somatology.
  • CIDESCO, ITEC, SAAHSP, or similar recognised certification.
  • Advanced training in medical aesthetics, skincare technologies, peels, microneedling, laser, IPL, or body contouring will be advantageous.
  • First aid training will be advantageous.

Skills and Competencies

  • Excellent client service and interpersonal skills.
  • Strong communication and consultation skills.
  • Professional appearance, conduct, and work ethic.
  • Attention to detail and commitment to high treatment standards.
  • Empathy, discretion, and the ability to make clients feel comfortable.
  • Good time management and ability to work according to appointment schedules.
  • Ability to work independently and as part of a team.
  • Sales confidence without compromising ethical product recommendations.
  • Willingness to learn new treatments, products, and industry developments.

Working Conditions

  • Work may include weekends, public holidays, or extended trading hours depending on business needs.
  • The role requires standing for long periods and performing hands-on treatments.
  • The Somatologist must comply with all hygiene, health, safety, and professional conduct standards.
  • Uniform and professional grooming standards may apply.

Performance Expectations

  • Deliver consistently high-quality treatments and client experiences.
  • Achieve agreed treatment, rebooking, and retail sales targets where applicable.
  • Maintain accurate records and comply with all operational procedures.
  • Contribute positively to the team and uphold the image of the business.
  • Participate in training, product knowledge sessions, and continuous professional development.

 

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