Shift Leader McDonalds Mansfield
Overview McDonald\'s is one of the most recognized brands in the world, and at the backbone of that brand is our commitment to a set of core values: Serve, Inclusion, Integrity, Community, and Family. We live by our values every day and are committed to fostering a safe, respectful, and inclusive workplace, providing quality jobs, and making opportunity open to all. As a Shift Manager, you will accomplish all shift work requirements by orienting, assisting, and coaching employees. You will ensure all standards are met by following production, productivity, quality, and customer service standards. You will monitor operations, reallocate resources, and solve operational problems. You will be working within a multi-million pound restaurant and managing a team of 100 or more employees. You will be part of the management team that will drive your restaurant forward by building sales, growing profitability, and delivering an outstanding customer experience. This position is open to people who have experience managing and leading teams within the retail, hospitality, business, or a customer-focused environment. Additionally, this role is restaurant-based and involves working changeable shift patterns, including weekends and bank holidays. Position Requirements: Display leadership and role model customer-focused behaviours to delight our customers. Deliver personalized service and connect with our customers. Lead by example. Adapt to customer needs through your team. Answer customer queries, keeping up to date with knowledge on our food and promotions. Use initiative, confidence, and problem-solving when interacting with colleagues and customers. Treat all colleagues and customers with courtesy and respect. Benefits Package: Includes holiday pay, service awards, enrolment in pension scheme, meal allowance, employee discounts from top high street and online brands, and much more. Training and Support At McDonald\'s, we believe in opportunity for everyone, and Training & Development is paramount within our restaurants. The digital training guides we have created solidify your learning and make it easier for you to progress in your careers. The training continues even after your first few months with us, and we have various online resources to help you progress further within the business. Why Work Here Our values show what matters most to us and tell the world what McDonald\'s stands for. We live by them every day. Our core values and commitment define who we are and guide everything we do, ensuring we can continue to evolve alongside a changing world. #J-18808-Ljbffr Salary: GBP 24000 - 36000 per year
