Senior Beauty Therapist & Spa Manager
About the Role
Our client is seeking an experienced and dynamic Senior Beauty Therapist & Spa Manager to lead their esteemed wellness center in Johannesburg . This pivotal role involves overseeing daily spa operations, managing a team of talented therapists, and delivering exceptional client experiences. You will be instrumental in maintaining the highest standards of service, driving business growth, and ensuring a tranquil and rejuvenating atmosphere for all patrons. This position offers a unique opportunity to blend hands-on therapeutic work with strategic management responsibilities, contributing significantly to the brand's reputation for excellence in the Johannesburg beauty and wellness sector.
Key Responsibilities Lead and mentor a team of beauty therapists, providing ongoing training and performance management. Manage daily spa operations, including scheduling, inventory control, and client bookings. Perform a wide range of advanced beauty treatments, ensuring client satisfaction and adherence to safety protocols. Develop and implement new treatment menus and promotional strategies to attract and retain clients. Maintain impeccable cleanliness and ambiance throughout the spa facilities. Handle client inquiries, feedback, and complaints with professionalism and efficiency. Requirements Proven experience as a Senior Beauty Therapist with a strong portfolio of treatments. Minimum of 3 years in a supervisory or management role within the spa industry. Relevant beauty therapy qualifications and certifications (e.g., CIDESCO, ITEC). In-depth knowledge of skincare, cosmetic procedures, and wellness therapies. Excellent leadership, communication, and interpersonal skills. Proficiency in spa management software and POS systems. Benefits Competitive annual salary and performance-based bonuses. Access to exclusive product discounts and complimentary treatments. Opportunities for professional development and advanced training. A supportive and collaborative work environment in a prime Johannesburg location. Potential for hybrid work arrangements, balancing on-site management with administrative tasks.