Retail Sales Advisor, Williamson Square Store

We have an exciting opportunity for an individual to join our Liverpool FC team as a Retail Sales Advisor at our Williamson Square Store.

We\'re looking for individuals who are passionate about customer service and enjoy working as part of a team. In this role, you will be responsible for ensuring that the overall customer experience within the Liverpool Football Club Store is of the highest standard.

What will you be doing?

  1. Dealing with customer sales and refunds, focusing on customer care and experience.
  2. Handling till operations, including processing cash and card payments.
  3. Gaining and building product knowledge to advise customers on product selection.
  4. Driving sales through upselling and offering add-on products.
  5. Merchandising and display management.
  6. Managing stock shrinkage and cash flow controls.
  7. Supporting receiving and storing stock deliveries.

Who are we looking for?

To be successful, you should have recent retail store and customer service experience in a customer-facing role, demonstrating excellent numeracy and literacy skills. Strong interpersonal and communication skills are essential, along with confidence in delivering excellent customer service and teamwork. Retail and/or customer service qualifications are advantageous. Flexibility to work varied hours is required.

Why should you apply?

This is a permanent position working 20 hours per week on a 5-from-7-day basis, based at our Williamson Square Store. We offer a competitive salary, 25 days holiday plus bank holidays, with options to purchase additional days, and a contributory pension scheme.

Benefits include high street discounts, various benefit schemes, and opportunities to participate in volunteering through our LFC Foundation to give back to the community.

Liverpool FC is committed to equality, diversity, and inclusion, maintaining the Premier League Equality Standard Advanced Level, and supporting community engagement and diversity initiatives. We aim to create an inclusive workplace and encourage applications from diverse backgrounds.

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