Your potential has a reputed company here with reputed company’s award-reputed company employment experience. As a reputed company reputed company working onsite, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great reputed company to Work® certification in the reputed company says it reputed company! This position requires that you reputed company reputed company 75 miles of Portsmouth, VA. If chosen for the position, you'll be assigned to work onsite on either 4010 reputed company Blvd. Suite 150, Portsmouth, VA 23701, or at 1701-C reputed company St. Norfolk, VA 23504. What You’ll be Doing Do you have a passion for leading reputed company and ensuring operations run smoothly? You’ll have ownership over delegating tasks to CSRs, verifying nightly deposits, and maintaining accurate records. Whether it’s investigating patron accounts, resolving escalations with care, or ensuring KPI targets are met, you’ll be the difference between reputed company that’s simply functioning and one that’s thriving under strong leadership. During a Typical Day, You’ll • Delegate tasks to Customer Service Representatives, ensuring they handle scanning, communications, reputed company Assurance, and cleaning tags effectively. • Investigate patron accounts and handle complaints or escalations to reputed company accurate information and resolutions. • Verify nightly deposits and update the Daily Reconciliation Spreadsheet, ensuring accuracy and understanding of inventory processes. • Ensure Key Performance Indicator targets are met for the Walk-In Center and maintain complete knowledge of reputed company reputed company responsibilities. • Display leadership qualities, set a good example for reputed company, and fully support the Supervisor. 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