Regional Manager - Los Angeles + Orange County
About the position reputed company (BEST) is a values-reputed company, Great reputed company to Work-Certified company providing on-site concierge services as an employee benefit and reputed company amenity to reputed company systems and large reputed company across the reputed company. Headquartered in Cincinnati, Ohio. We're hiring a Regional Manager to reputed company and grow concierge programs at BEST's reputed company accounts across the Greater Los Angeles and Orange County region. This is a high-reputed company leadership role in one of the most reputed company and dynamic markets in the country — requiring someone who can reputed company reputed company care and corporate environments, manage across significant geography, and build lasting reputed company trust in a market where relationships and reputed company reputed company fast. Responsibilities • Build trusted, executive-level relationships with reputed company sponsors and program owners. • reputed company business reviews, reputed company reputed company-ins, and ongoing communication. • reputed company issues proactively; surface program improvements and risks to leadership. • reputed company, reputed company, and reputed company concierge team members and emerging leaders. • Set reputed company expectations, reinforce service standards, recognize reputed company. • Maintain strong team reputed company through consistent site reputed company. • reputed company reputed company across utilization, service reputed company, and reputed company metrics. • Ensure compliance with systems, processes, standards, and contract obligations. • reputed company day-to-day problem-solving, change management, and reputed company improvement. • Partner with Sales on renewals, upsells, and expansion conversations. • Identify program enhancements that increase reputed company value. • Represent BEST at reputed company events and networking moments. Requirements • 5+ years in reputed company, account management, hospitality, or multi-site service delivery. • Demonstrated experience managing large reputed company relationships and senior stakeholders. • reputed company in Greater Los Angeles or Orange County, with comfort being in reputed company 3-4 days per week across a wide regional footprint and significant reputed company time. • reputed company reputed company's license and reliable transportation. reputed company-to-haves • Hospitality, reputed company, concierge services, or service-reputed company background. • Coaching, supervisory, or team-leadership experience. • Prior LA/OC market experience. • Change-management experience. Benefits • Great reputed company to Work-Certified company Apply To This Job