Job Intro

Receptionist/Administrator - Johannesburg, GP Gauteng

Position is based in Sandton on-site five (5) days a week Own transport    

1. Key Performance Areas (Objectives) and Performance Requirements

   

Job Specification

Main Purpose of the Job: PHR Code: To provide professional reception and administrative support that support the efficient day-to-day operation of the office. The role manages reception activities while providing comprehensive administrative support to ensure operation of office service.

Offer

  Category: Quality   1 PHR Code:                              Key Performance Area (Objective): Weight: 30% To provide a professional, courteous and efficient reception service  by managing visitors interactions ,telephones communications and reception activities within the Bank’s office KPI Code (PHR): Key Performance Indicators for this KPA 1 Welcome and assist visitors to the Bank’s office in a professional and courteous manner 2 Answer, screen and direct oncoming telephone calls promptly and efficiently 3 Maintain the reception area in a clean, organised and professional condition 4 Coordinate the booking and utilisation of meeting rooms and ensure meeting facilities are appropriately prepared. 5 Arrange refreshments for visitors and meetings where required.   2 PHR Code:                              Key Performance Area (Objective): Weight: 30% Provide accurate and timely administrative support to facilitate efficient day-to-day operation of the office. KPI Code (PHR): Key Performance Indicators for this KPA 1   Perform general administrative duties and provide administrative support as required 2 Provide administrative support for meetings, projects, functions and other ad hoc activities as required. 3 Prepare, edit and format correspondence, reports, policies and other business document using Microsoft Office applications
      Category: Quantity   3 PHR Code:                              Key Performance Area (Objective): Weight: 25% Coordinate office support service to ensure the efficient management of mail, courier service, meeting facilities and stationery. KPI Code (PHR): Key Performance Indicators for this KPA 1 Monitor stationery stock levels and coordinate the ordering, receipt and distribution of office supplies. 2 Manage incoming and outgoing mail and courier service in accordance with procedural requirements. 3 Reconcile suppliers accounts, verify invoices for accuracy, and initiate payment requests for courier services, stationery and other related expenses in accordance with procurement and payment procedure 4 Liaise with suppliers and service providers regarding office consumables and deliveries. 5 Assist with other office support activities as required.             4 PHR Code:                              Key Performance Area (Objective): Weight: 25% Provide flexible administration support to meet operational requirements. Contribute to efficient operation of the office through teamwork and identifying opportunities for continuous improvements. KPI Code (PHR): Key Performance Indicators for this KPA 1 Develop and maintain effective working relationship with employees and other stakeholders. 2 Provide flexible administrative assistance to support evolving business requirements and operational priorities. 3 Identify opportunities to improve administrative processes, service delivery and office efficiency. 4 Demonstrate professionalism, reliability, initiative and customer-focused approach in all interactions.               To ensure that mineral water for consumption by CCB staff is ordered on a weekly basis and empty bottles returned. KPI Code (PHR): Key Performance Indicators for this KPA 1 Bottles To ensure that full bottles are received (with the assistance of Matsepo) and stored for use and empty bottles are returned on delivery of full bottles 2 Ordering Sanitizing of machines and ordering of cups and 330ml bottles 3 Dispenser Arranging of dispenser swapping whenever necessary   10 PHR Code:                              Key Performance Area (Objective): Weight: 5% Managing of the daily newspapers KPI Code (PHR): Key Performance Indicators for this KPA 1 Daily To ensure that newspapers are received on a daily basis and to follow up with them if the copies are not received 2 Subscriptions To advise P & FMD Manager of when subscriptions are due for payment on a yearly basis 3 Invoices To ensure all subscription invoices are prepared for payment    

1. Summary of Job Requirements

  Formal Qualifications Required Essential / Desirable Matric (Grade 12) Essential Certificate/Diploma in Office Administration or related field. Desirable     Professional Membership Required Essential / Desirable None       Job Related Experience Required Essential / Desirable General office administration principles and practices Essential Reception/Customer service practices Essential Basic supplier administrative processes Desirable     Job Related Knowledge Required Essential / Desirable Good verbal and written communication skills Essential Professional telephone manner and customer service skills Essential Proficient in Micro soft Outlook and Word Essential Working knowledge of Microsoft excel Essential Working knowledge of Microsoft Power point Desirable Good organisational and time management skills Essential Attention to detail and accuracy Essential Ability to prioritise work and manage multiple tasks Essential

Monthly Salary: R200000 - R300000