Public Service Officer

To prepare routine and ad hoc reports and provide frontline service to members of the public by responding, a public-sector entity in Midrand, Gauteng is seeking a Public Service Officer.

You will be supported to take on more as your confidence grows. You will be given real responsibility and the trust to run with it. Ready for your next opportunity? Submit your application today.

Responsibilities

  • Assist with planning, implementation, and monitoring of programmes and projects by maintaining documentation and tracking progress.
  • Maintain security and confidentiality of sensitive information and records, limiting access to authorised personnel only.
  • Register, classify, file, and track all incoming and outgoing correspondence per the approved file plan and records management policy.
  • Participate in training and development activities to enhance job-related knowledge and stay current with legislative changes.
  • Provide frontline service to members of the public by responding to enquiries, providing information, and directing individuals appropriately.
  • Coordinate and facilitate community meetings, workshops, and awareness campaigns, preparing materials and venues.
  • Prepare routine and ad hoc reports, minutes, memoranda, and other documentation to support departmental work.

Requirements

  • A Grade 12 certificate as a minimum; a post-matric qualification in public administration, development studies, or a related field.
  • A minimum of one to two years of experience in an administrative, clerical, or community-facing role in government or non-profit.
  • Knowledge of legislation such as the Promotion of Access to Information Act and National Archives Act for records roles.
  • Strong organisational skills and ability to manage a varied workload and meet deadlines in a busy office environment.
  • Basic computer literacy including proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
  • A valid driver's licence is required for roles involving field work, community visits, or inspections.
  • A clear criminal record is essential as the role involves access to sensitive information and interaction with vulnerable persons.

Qualifications

Certificate in Records Management or Information Management
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