Porters Desk Telephone Operative

We currently have a Porter Desk Telephone Operative vacancy working 15 hours a week on weekend shifts.

Every Saturday & Sunday 2 pm to 10 pm.

Details of the job include:

  • Answering the MCHFT Porters Desk Phone and accurately log porter task requests from MCHFT, Wards and Departments onto the My Porter tracking system.
  • Ensuring porter task requests are assigned to porters in a timely and orderly manner.
  • Answering enquiries and providing information regarding the porters\' service to MCHFT Wards.
  • Ensuring set tasks are performed at the appropriate assigned times each day.
  • Ensuring patient and staff confidentiality by adhering strictly to MCHFT information governance when using radio handsets associated with MyPorter.
  • Carrying out Porter tasks.
  • Providing a porter service in all patient, public and staff areas.
  • Being a part of the portering services team within the estates department and having contact with clinical and non-clinical staff.

Mid Cheshire Hospitals NHS Foundation Trust provides a full range of local hospital and community services for people across East Cheshire (population 399K) and West Cheshire and Chester boroughs (population 357K). The Trust provides high quality planned and unplanned/emergency care, cardiac and critical care as well as child health, maternity services, and intermediate care across our sites at Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford. The Trust provides 500 beds and employs over 5,000 members of staff.

An extensive range of community services is provided across 26 medical centres and schools by our community arm, Central Cheshire Integrated Care Partnership, in collaboration with Cheshire and Wirral Partnership NHS FT and the South Cheshire and Vale Royal GP Alliance. With the formation of Integrated Care Systems in July 2022 the Trust became a strategic partner in both Cheshire East and Cheshire West and Chester ‘places’ and is part of the Cheshire and Merseyside partnership caring for a population of over 2.7million.

During the Coronavirus pandemic, the Trust was recognised nationally for its ‘Be Safe Be EquiPPEd’ campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

At Mid Cheshire, our mission is to inspire hope and provide unparalleled care for the people and communities of Cheshire, helping them to enjoy life to the fullest.

SERVICE DELIVERY

  • Assisting with the transfer of patients in and around the Trust.
  • Assisting with the transfer of patients in and around the Trust.
  • Transporting patients\' notes from and to wards, departments, and medical records library.
  • Maintaining entrances and exits to the premises so that they are free from litter & leaves etc.
  • Transferring the deceased and accepting BIDs in accordance with agreed mortuary procedures.
  • Transporting and replacing medical gas cylinders for wards and departments.
  • Directing patients and visitors around the Trust and helping with patient, visitor enquiries.
  • Collecting and distributing goods within the Trust.
  • Transporting & disposing of household, confidential, and clinical waste in accordance with Trust Policy.
  • Maintaining and cleaning manual and electrical equipment and reporting maintenance issues to the supervisor.

This advert closes on Wednesday 1 Apr 2026.

#J-18808-Ljbffr Salary: GBP 23615 - 25674 per year
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