Payroll Tax Processor

Job Description:

  • Process routine payroll tax notices accurately using documented procedures and knowledge-base guidance
  • Escalate cases outside scripted scenarios
  • Support monthly, quarterly, and annual tax compliance activities by reviewing records and verifying data
  • Prepare and submit payroll amendments and supporting documentation based on customer requests and audit findings
  • Maintain organized documentation
  • Collaborate on cross-functional tax processing workflows and meet operational deadlines
  • Formally coach Tax Processors through structured training sessions and documented development plans
  • Represent the Payroll Tax Processing team in planning sessions with Product, Engineering, and Compliance partners
  • Identify systemic patterns in the team’s case queue
  • Recommend and help implement process, tooling, or product improvements

Requirements:

  • 2+ years of relevant experience in payroll operations, payroll tax processing, accounting, or a related field
  • Strong attention to detail and ability to work accurately in a high-volume environment
  • Proficiency with accounting principles, financial reconciliation, and tax software applications
  • Effective written and verbal communication skills
  • Ability to independently resolve complex tax notices, multi-jurisdictional issues, and penalty abatements
  • Deep regulatory expertise with minimal supervision
  • Ability to handle complex, non-precedented cases and determine root cause and resolution paths
  • Experience conducting payroll record compliance audits and identifying control gaps
  • Ability to translate ambiguous, high-stakes tax and compliance matters into clear recommendations
  • Comfortable using artificial intelligence (AI) for daily tasks
  • High School Diploma or equivalent
  • Must be 18 years of age or older
  • Dedicated workspace near router for hardwired Ethernet connection
  • Minimum internet speed of 15 Mbps download/10 Mbps upload
  • ISP latency under 50ms
  • Internet connection cannot be satellite, mobile data/hotspot, P2P, or VPN
  • Proof of internet speed required

Benefits:

  • Medical, vision, and dental benefits
  • Employment Assistance Programs
  • Health and personal time off (HPT)
  • Leave programs as eligible
  • Competitive 401(K) plans
  • Life insurance
  • Supplemental medical coverage
  • Critical care insurance
  • Pet insurance
  • FSA plans
  • Retailer discounts
  • Career advancement opportunities
  • Inclusive and diverse workplace culture
  • Structured training sessions and documented development plans
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