Market Research Executive (Data Processor)

Potentiam is a rapidly growing global offshore solutions provider, connecting skilled technical professionals with leading UK and European companies. With established offices in South Africa, Romania, and India , and our newest location in Brazil, we continue to expand our global presence to support businesses in scaling effectively and sustainably.

Our mission is to help companies build high-performing offshore teams while ensuring our people have clear career development and growth opportunities. Potentiam manages all aspects of HR, payroll, infrastructure, and staff development, while our clients directly oversee their teams’ day-to-day responsibilities and role‑specific training.

With ambitious growth plans to reach over 500 team members globally within the next 3–4 years, Potentiam offers an exciting, fast‑paced environment where people, purpose, and performance come together.

Purpose of the role

The Senior Data Processing Executive plays a critical role in delivering structured, high‑quality, analysis‑ready data across global markets.

You will take ownership of complex, multi‑market datasets, ensure rigorous quality control, support data governance standards, and contribute to automation and operational efficiency initiatives. There will be opportunities to streamline processing workflows, maintain documentation and structured operating procedures, mentor junior team members, and review outputs.

Duties and Responsibilities

Data Quality

  • Own post-fieldwork data validation and cleaning
  • Identify routing, quota, and logic inconsistencies
  • Apply structured cleaning frameworks and document decisions
  • Ensure datasets meet governance and version control standards
  • Support change control processes across trackers and multi-wave studies

Data Preparation & Transformation

  • Create derived variables and recodes aligned to reporting specs
  • Manage multi-response (0/1) sets, weighting, and significance testing
  • Manipulate and clean SPSS data

Tabulation & Reporting

  • Build and validate client‑ready tabulations
  • Produce grouped responses, nets, rankings and statistical testing
  • Ensure consistency across waves and markets
  • Deliver high‑quality Excel outputs to consultancy teams

Qualifications

  • Minimum 3 years’ data processing experience within a market research agency
  • Strong understanding of survey logic, quotas, weighting and statistical testing
  • Experience working on trackers or multi-market studies
  • Proven ability to manage deadlines in high-volume environments

Platform & Tool Expertise

  • Decipher (Forsta), Dimensions, Qualtrics, ConfirmIT or similar platforms

Data & Statistical Tools (essential)

  • SPSS
  • Advanced Excel

Tabulation Software (at least one of)

  • Quantum, Merlin, Q Research Software, SPSS or equivalent tabulation platforms

Location and Hours

Cape Town I SAST (Mon-Fri)

Data Privacy Notice

The personal information you provide during the application and recruitment process will be used solely for recruitment purposes, in accordance with our data protection policies.

For any questions regarding data processing related to HR activities, please contact Chantal Endemann at

All data shared with third parties complies with applicable confidentiality and retention requirements.

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