Market Conduct Risk Analyst

Requisition Details and Talent Acquisition Contact

REQ ID: 146721 - Michelle Thabethe

Location: Sandton

Cluster: Group Risk - Group Conduct Risk

Closing date: 23 July 2026

Job Family

Risk, Audit and Compliance

Career Stream

Operational Risk

Leadership Pipeline

Manage Self: Technical

Job Purpose To support the effective management of Market Conduct Risk by conducting risk-based monitoring, analysing conduct-related data, evaluating adherence to the Group Market Conduct Risk Framework (GMCRF), regulatory requirements and industry best practices, identifying emerging risks and customer harm indicators, and providing actionable insights that promote fair customer outcomes, regulatory compliance, sound conduct risk management, and sustainable business practices.

Job Responsibilities

  • Execute risk-based monitoring activities to assess adherence to conduct risk requirements.
  • Analyse conduct-related data, complaints, incidents, KRIs and customer outcome metrics.
  • Develop and maintain market conduct risk reporting, dashboards and management information.
  • Support enhancement of the GMCRF, policies and methodologies.
  • Produce monthly, quarterly and ad hoc reporting for governance forums.
  • Engage stakeholders and provide actionable risk insights.
  • Participate in Nedbank Culture building initiatives (e.g. Staff surveys etc.); thereby contributing to a culture conducive to the achievement of transformation goals.
  • Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
  • Add value to Nedbank by identifying and recommending opportunities to enhance processes; systems and policies.
  • Agree contract deliverables; services; timelines with all stakeholders in line project management principles.
  • Identify training courses and career progression opportunities for self with input from management; to improve personal capability.
  • Ensure all learning activities are completed within specified time frames to support personal growth and enable effectiveness in performance of roles and responsibilities.
  • Improve team success by sharing market conduct risk knowledge with team to ensure market conduct risk management information is provided correctly to stakeholders.
Essential Qualifications - NQF Level
  • Matric / Grade 12 / National Senior Certificate
Preferred Qualification
  • Bachelor’s degree in: Risk Management, Economics, Business Management, Law, Statistics, Data Science, Finance or Actuarial Science.
Minimum Experience Level
  • 3–5 years in financial services risk analytics.
Technical Knowledge
  • Perform thematic and root cause analysis of conduct related issues, complaints, incidents, breaches, audit findings, and regulatory observations to identify emerging trends, systemic conduct risks, customer harm indicators, control weaknesses, and areas requiring management intervention.
  • Treating Customers Fairly (TCF)
  • Relevant regulatory knowledge
  • Power BI, SQL, Python
  • Risk Assessment and Monitoring
  • Dashboard Development and Reporting
  • Relevant software and systems knowledge including PowerBI and SQL Python
Behavioural Competencies
  • Collaborating
  • Influencing
  • Decision Making
  • Problem Solving
  • Customer Focus
  • Attention to Detail
  • Planning and Organising
  • Quality Orientation
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...