IT/Webmaster

Website & Systems:
- Maintain and update the WordPress site (caccc-usa.org), including plugins, themes, and security patches.
- Monitor site uptime, backups, and performance.

Security:
- Apply routine security updates and monitor for vulnerabilities.
- Maintain safe password and access practices across platforms.

Database & Data Management:
- Build and maintain a simple database for volunteers, donors, and program contacts.
- Support clean data flow between Zoom, Mailchimp, Google Suite, and Microsoft.
- Support social media platforms, including Facebook and YouTube.

Google Workspace Administration:
- Manage Google Drive permissions and folder structure.
- Maintain organized, secure access across staff, board, and volunteers.

Account Support:
- Troubleshoot email and platform access issues for staff and volunteers.
- Set up new accounts (email, Zoom, Google Workspace, Mailchimp) for incoming staff, interns, and volunteers.
- Deactivate accounts as needed when people transition out.

General IT Support:
- Serve as first point of contact for day-to-day tech questions.
- Recommend simple, low-cost tools that fit a small nonprofit's needs.
- Document processes so systems stay usable even as volunteers and staff change.

Location: Remote - GMT-11:00 to GMT-03:00

Skills required for this job:

  • Answer engine optimization (AEO)
  • Backup
  • Databases
  • Documentation
  • Generative engine optimization (GEO)
  • Google Workspace
  • Mailchimp
  • SEO (Search engine optimization)
  • Troubleshooting
  • WordPress
  • YouTube
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