Inside Sales Representative, Eastern Region

Job Description:

  • Educate, strategize, and discuss Yelp advertising programs through high-volume outbound calls to business owners
  • Work in a 100% phone-based, fast-paced sales environment
  • Work designated local-time schedules: 7:30 a.m.–4:30 p.m., 8:30 a.m.–5:30 p.m., or 9:30 a.m.–6:30 p.m.
  • Own and manage a CRM pipeline of small-business clients using Salesforce
  • Sell advertising to small local businesses from a home workspace
  • Become an expert in Yelp advertising solutions and provide tailored product recommendations
  • Ask probing questions and overcome customer objections and rejection
  • Use quick-close techniques to exceed individual goals
  • Navigate the qualification-to-close process while supporting customer satisfaction and upsell opportunities
  • Achieve and exceed monthly quotas
  • Track and manage daily goals and performance metrics

Requirements:

  • GED/HS Diploma and 2+ years of customer-facing experience OR Bachelor’s Degree with demonstrated interest in sales/business or a people-centric industry
  • Willingness to make a high volume of outbound phone calls daily
  • General computer and email proficiency
  • Google Suite proficiency
  • Access to a distraction-free work environment
  • Individual hardline high-speed internet connection; satellite internet and mobile hotspots cannot be used
  • Open to feedback and willing to implement areas of improvement
  • Strong, engaging interpersonal skills
  • Ability to prioritize tasks and work independently without oversight
  • Current US work authorization
  • Must reside in the Eastern Region of the United States, including the Eastern Time Zone

Benefits:

  • Uncapped commission
  • Full medical, vision, and dental available first day
  • 15 days PTO per year for the first 2 years; PTO increases after 2 years
  • 7 paid wellness days
  • 12 paid holidays
  • 1 floating holiday
  • Up to 14 weeks of parental leave
  • Monthly wellness reimbursement
  • Health Savings, Flexible Spending, and Dependent Care accounts
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan
  • MacBook laptop provided
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