Independent Partner Lead

Summary

Salary: Competitive plus comprehensive benefits package

Grade: 3B

Reporting Line: Head of Independent Partnerships

Contract Type: Permanent

Location: Field Based - Gloucester, Bristol and Dorset

Closing Date: 28th August

What To Expect

As an Independent Partnerships Lead, you will join us on our journey and undertake a high-impact role responsible for the Account Management of our Independent Post Office Operators with the goal of helping them increase their revenue. Due to business requirements your area will include Gloucester, Bristol, Bath and Salsbury down to Swanage and Weymouth on the South coast.

The Independent Partnerships Lead will support their Head of Independent Partnerships in the delivery of revenue growth, being the key contact for Independent Partners within their area. They will drive growth across their accounts with excellent relationship management, ensuring strong branch compliance to the performance framework. They will embody a culture of inclusion, continuous improvement, and high performance; with a key focus on delivering growth within their accounts through branch capability, new locations and operating with partners to clear frameworks.

How our people behave is as important to Post Office, as what is delivered.

The Independent Partnerships

Lead will role model the Post Office behaviours and demonstrate n Operator first mindset.

What We Can Do For You

Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

  • 25 days annual leave (rising to 30 after 2 years), plus bank holidays

  • Up to 10% on target bonus opportunity

  • Generous pension scheme with minimum 10% employer contribution

  • Access to 24/7 digital GP services and our Employee Assistance Programme

  • 6 x Life assurance and income protection after 12 months service

  • Over 400 online courses, mentoring, apprenticeships, and development programmes

  • Access to our benefits platform for exclusive discounts & savings

Click here for a detailed overview of our benefits

What You’ll Need To Succeed To be successful in this role you will have experience in B2B relationship management with a strong understanding of Account Management and Business Development ideally within Retail.

Skills

As an Independent Partnerships Lead you will have strategic sales skills, with influencing and negotiating abilities. In addition to this, the ideal candidate will:

  • Excellent interpersonal skills with the ability to adapt communication styles and collaborate cross-functionally to drive successful outcomes and business decisions

  • Commercial business acumen with the ability to make data-driven business decisions

  • Ability to gather and interpret data from multiple sources and leverage strong stakeholder relationships to develop strategic, insight-led growth plans
  • A passion for pursuing personal development opportunities and expanding industry knowledge
  • The ability to demonstrate a strong commitment to upholding the values and principles of Post Office
  • An ambassador for promoting equality, diversity, and inclusion within all areas of responsibility

About Us

At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters.

We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.

Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk

Application Guidance

Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.

As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...