Inbound Chat Closer, US Hours
Job Description:
- Own and convert inbound and outbound conversations across email, LinkedIn, and Instagram.
- Qualify potential leads for the $1k-$25k+ programs to the standard required to book a call.
- Respond to every inbound message within coverage hours on both platforms.
- Qualify in order using ARISE. Never skip or re-ask an answered question.
- Confirm raise amount, status of raise, timeline, and at least one real gap before any offer.
- Keep communication direct, concise, and in the CEO's voice. No hype, no manufactured urgency.
- Tag every lead accurately by source and stage in real time.
- Keep note fields current.
- Flag red-alert conversations to the CEO or the right team member immediately.
- Maintain the weekly KPI log.
- Run DM blitzes after webinars, viral posts, launch weeks, and announcements.
- Follow the SOPs: The 24-Hour Close, Warm Lead Sprint, Founder Funding Week.
- Disqualify and park (or route to webinar) when: anti-equity stance, pre-product with no near-term timeline, no clear raise amount, no timeline, no visible pain.
Requirements:
- Disciplined, not pushy. You qualify before you offer and you do not pitch into confidence.
- Confident, fast, and clear in writing.
- Prior appointment-setting or chat-closing experience.
- Able to match the CEO's voice: direct, founder-first, no fluff.
- Fluent in buyer behavior.
- Organized and accurate under volume (100-250 conversations/day).
- Calm and strategic on objections. Metrics-driven.
- Online business, coaching, or startup background preferred.
Benefits: