Customer Service Representative (Part Time)
Are you ready?
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner.
In this role you will:
- Ensure every customer experience is top notch in quality
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
- Take an active role in selling Graybar goods and services on inbound calls
- Provide support on product selection and application
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
Skills & Requirements
- Strong communication skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- Some retail or counter sales experience preferred
- High School education
- 2 year or 4 year degree preferred
Shift and Hours: Monday- Friday, 9:00am- 1:00pm
Compensation Details: The expected rate of pay for this position is $22.00 per hour, depending on experience
Why should you join Graybar?
At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it's the right thing to do and the right way to run our business.
We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.
Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation. Come see why Graybar is continually ranked as a top employer across the country.
Apply now and find out what's next for you.
Equal Opportunity Employer/Vet/Disabled
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Skills:
Billing, Communication Skills, Customer Experience, Customer Relations, Customer Support/Service, Order Processing, Pricing, Product Support, Retail, Sales, Secondary School, Team Player, Time Management
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Graybar Electric Company, Inc.
Graybar is a leader in the distribution of electrical, telecommunications, and networking products and an expert provider of related supply chain management and logistics services. As one of the largest employee-owned companies in North America, Graybar offers exciting career opportunities and an environment energized by a history of teamwork, innovation and continuous success. This is your chance to join a Fortune 500 company with a 140-year history of entrepreneurial innovation and a philosophy of "promote from within". Join our team and let Graybar work to YOUR advantage!
Graybar offers a comprehensive benefits package which includes health insurance (medical, dental, prescription drug, and vision), education reimbursement, vacation and holiday pay. In addition, Flexible Spending Accounts, Life Insurance, and Disability benefits are provided. Employees can plan for retirement and invest well with retirement savings tools such as Profit Sharing,401(K), and Employee Stock Purchase plans.
Graybar is an Affirmative Action/Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. Minorities, women, disabled persons, and veterans are encouraged to apply.
Company Size:
100 to 499 employees
Industry:
Electronics, Components, and Semiconductor Mfg
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