Community Links & Inclusion Worker - Mental Health Service

September 9, 2026

Summary of Role: We are recruiting on behalf of Creative Support for someone with previous experience of sessional or community work to join our existing Mental Health Floating Support Service. The role will include designing and facilitating drop-ins, providing support and advice, and providing peer support opportunities as a preventative pathway. The role will see you promote inclusion, independence, recovery and well-being, through developing new and innovative ways of supporting people, to enable them to sustain their own tenancies and quality of life, and help them move from housing related support. This will be conducted at the office Hub and other locations throughout Doncaster. The service operates a three-tier model to support service users from a one-off piece of work, through to those requiring intense support for a period of 12 months. It is open to those with any form of mental health need. You will work across all three tiers to ensure that the service meets its contract specifications, and to ensure that positive outcomes are demonstrated to support people requiring tenancy related support. You will enable service users to overcome their issues and develop the life skills which will allow them to regain independence. This will be done through developing volunteering opportunities, and coaching individuals so they are ready for a volunteer role to develop their skills and lead to greater independence. You will work within the team, to provide highly responsive Community Links and manage the Tier 0 offering. Tier 0 is an additional support offering which, through the means above and ad-hoc one off pieces of work, will support service users moving from floating support into the Community Links service, to achieve outcomes across key life areas including:<ul><li value="1" class="editor-listItem" style="text-align: justify;">Improved mental health</li><li value="2" class="editor-listItem" style="text-align: justify;">Tenancy sustainment</li><li value="3" class="editor-listItem" style="text-align: justify;">Maximisation of independent living skills</li><li value="4" class="editor-listItem" style="text-align: justify;">Improved engagement with the landlord/accommodation providers</li><li value="5" class="editor-listItem" style="text-align: justify;">Better money management/debt and arrears reduction</li><li value="6" class="editor-listItem" style="text-align: justify;">Improved safety within the home e.g. reduction in hoarding and safer living conditions</li><li value="7" class="editor-listItem" style="text-align: justify;">Reduced homelessness and threat of homelessness</li><li value="8" class="editor-listItem" style="text-align: justify;">Better management of substance misuse issues</li><li value="9" class="editor-listItem" style="text-align: justify;">Volunteering opportunities</li></ul> You will have experience of working to build social capital, recruit peer support workers, develop peer support networks, link with mentors, and build volunteer schemes (including befriending schemes and facilitating co-production). You will also develop and maintain effective partnerships, working with other community/service user groups across the Doncaster area, to develop and maintain collaborative links and drop-ins with local agencies and community groups. You will do this to support service users to enhance their quality of life and enable them to enjoy opportunities for personal development, while allowing them access to universal services and social inclusion within the wider community. You will be responsible for managing and reporting on our Social Value Targets for the service. The role will also require you to run skills workshops, to increase independence and the ability to sustain a long term tenancies. You will work closely with community groups to make the best use of available resources across Doncaster. You will develop opportunities for volunteering, supported employment, paid employment, education and leisure opportunities. You will look at innovative ways to improve health and wellbeing for individuals by working in partnership with a range of other agencies, community groups and through peer support. You will also develop the Tier 0 offering which will, in addition to the above, offer an ad-hoc “drop-in” for service users.

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