Automation Developer at Nedbank

Job Purpose

  • The Senior Automation Design Practitioner is responsible for designing, developing, and maintaining advanced automation solutions that drive operational efficiency and innovation.
  • The practitioner will champion the adoption of automation and low-code platforms across the organization, ensuring alignment with governance standards and best practices set by the Center of Excellence (CoE).

Job Responsibilities

  • Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation
  • Develop, Support & Maintenance Automation Solutions
  • Involvement in POT/POC, evaluation of new technologies and functionalities
  • Drive adoption of Technologies
  • Ensure CoE governance and Standards are applied and maintained
  • Determine the current productivity using existing business processes
  • Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes
  • Calculate the cost benefits of automation
  • Document required business case information, including potential risk and risk reduction
  • Application of process re-engineering techniques to optimise business processes.
  • Evaluate business process performance
  • Develop business process improvements
  • Test and verify improvements
  • Develop implementation processes
  • The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements
  • Define the automated process
  • Develop a solution design
  • Improve design to mitigate/eliminate risks
  • Interpret the solution design and define process and object design instructions
  • Use development techniques and programming language to build the required objects
  • Conduct peer coding reviews
  • Facilitate user acceptance testing

Core Technical Skills

Camunda (Expert)

  • Advanced proficiency in Camunda: workflow design, development, orchestration, and operations

Power Platform (Expert)

  • Power Apps: building canvas and model-driven apps
  • Power Automate: building medium to complex flows
  • Power BI: data modeling, DAX, and dashboard creation
  • Copilot Agents: chatbot development and integration
  • Dataverse and connectors: understanding of data architecture and integration

Robotic Process Automation (Proficient)

  • Advanced proficiency in Blue Prism: process design, object development, control room operations
  • Familiarity with UiPath or Automation Anywhere is a plus

Agentic AI & Intelligent Automation (Proficient)

  • Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration
  • Experience with Azure OpenAI or custom GPT-based agents
  • Knowledge of prompt engineering, orchestration frameworks, and AI governance

Integration & Development (Proficient)

  • REST APIs, webhooks, and custom connectors
  • Scripting: Python, JavaScript, or C# for extending automation capabilities
  • Familiarity with Azure services (Logic Apps, Function Apps, Cognitive Services)

Essential Qualifications - NQF Level

  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • NQF Level 7 Qualification in Business Analysis

Preferred Certifications

  • Camunda, Power Platform, Azure, Blue Prism etc

Minimum Experience Level

  • 3 - 6 years
  • 5 years practical experience in business process analysis
  • 2 years practical experience in analysing processes to identify automation opportunities
  • Competent software developer with experience on different languages (Java, C#, C++, SQL)
  • Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions

Technical / Professional Knowledge

  • Banking knowledge
  • Banking procedures
  • Business principles
  • Business terms and definitions
  • Data analysis
  • Governance Risks and Controls
  • Microsoft Office
  • Relevant Software and system Knowledge
  • Business writing skills
  • Cluster Specific Operational Knowledge

Behavioural Competencies

  • Execution
  • Driving Innovation
  • Facilitating Change
  • Operational Decision Making
  • Customer Focus
  • Communication
  • Building Partnerships
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