Associate Business Analyst (Graduate)
We have an opportunity in Manila, Philippines for Fresh Graduates with one of our clients. Please find the role details below:
Role
- Associate Business Analyst (Graduate)
- All 5 days reporting to office
- Organize meetings and collaborate with product managers to determine product scope, vision, and roadmap.
- Write user stories, epics, releases as well as their characteristics.
- Conduct interviews to gather user requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Communicate, confirm, present requirements/application change requests to product team for work estimation/sizing.
- Work with stakeholders and product team to prioritize collected requirements under the product backlog.
- Research, review, and analyze the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
Product Design and Development
- Define product features according to business needs. Take charge of user requirement analysis for product design by co-working with the technical team.
- Manage and prioritize product backlog items. Optimize pipeline release plan based on the delivery to ensure maximum client requirements are met.
- Assist the product development team in meeting the objectives of each sprint/release cycle. Production Support
- Participate in post-go-live maintenance service plan, in-house or managed service, for new products in coordination with the technical team.
- Coordinate with the ITD technical support areas to ensure correct and efficient operations of assigned application systems. Respond to and resolve major and critical incidents swiftly.
- Ensure that clients and stakeholders are informed of the status of the product. Regularly submit reports on progress status, including problems encountered, root cause analysis, and resource requirements of assigned product/application systems. Operational Management
- Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards. Perform effort estimation using INVEST (Independent, Negotiable Valuable, Estimable, Sized appropriately, and Testable).
- Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
- Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
- Develop and conduct peer reviews of business requirements to ensure that requirement specifications are correctly interpreted.
- Assist with the interpretation of user requirements into feasible options and communicate these back to the business stakeholders.
- Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
- Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
- Ensure completion of proper documentations necessary to deploy applications/products.
•Bachelor's degree in Computer Science, Information Systems, Information Technology, Business Management, Business Administration, Accounting, Engineering, or a related discipline.
•Recent graduate or up to 2 years of relevant experience in business analysis, systems analysis, project coordination, software development, quality assurance, or a related field.
•Internship, academic project, or practical experience in requirements gathering, business process documentation, or digital solutions development is an advantage.
•Basic understanding of business analysis concepts, including requirements elicitation, documentation, validation, and process mapping.
•Exposure to software development projects or digital transformation initiatives is desirable.
•Familiarity with Agile or Scrum methodologies is an advantage.
•Exposure to enterprise platforms such as ServiceNow, Microsoft Power Platform, or similar business applications is desirable but not required.
•Demonstrated ability to learn new technologies and business processes in a collaborative environment
Technical Knowledge
•Basic understanding of business analysis principles, techniques, and best practices.•Understanding of software development lifecycle (SDLC) concepts.
•Familiarity with Agile methodologies, including Scrum or Kanban.
•Basic knowledge of business process modeling and documentation techniques.
•Proficiency in Microsoft Office applications, particularly Word, Excel, PowerPoint, and Visio.
•Familiarity with collaboration and project management tools such as Microsoft Teams, Azure DevOps, Jira, or similar platforms is an advantage.
•Exposure to Microsoft technologies such as SharePoint, Power Apps, Power Automate, Copilot, or other low-code/no-code platforms is desirable.
•Basic awareness of ServiceNow Platform or similar enterprise service management platforms is an advantage.
•Willingness to learn emerging technologies, including Artificial Intelligence (AI), Generative AI (GenAI), automation, and process improvement tools.
Soft Skills
•Self-motivated with a strong willingness to learn and continuously develop professional skills.•Good written, verbal, presentation, and interpersonal communication skills.
•Strong analytical and problem-solving abilities with attention to detail.
•Ability to work collaboratively in a multicultural and multidisciplinary team environment.
•Good organizational and time management skills with the ability to manage multiple tasks and priorities.
•Demonstrates initiative, accountability, and a customer-focused mindset.
•Adaptable and open to learning new technologies, tools, and ways of working.
•Ability to communicate ideas clearly and build positive working relationships with stakeholders.
